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Fashion In Harmony, Toll Free (888) 818-5190, P.O. Box 31498, Walnut Creek, CA 94598



Customer Service

 
 

Fashion in Harmony Customer Service Policies

All orders are subject to availability. Items come and go quickly, and we try to update the website as often as we can.

Methods of payment: We accept Visa, Mastercard, PayPal, money order or personal check, drawn on a United States of America bank (allow up to 2 weeks to clear after we receive the order).   Our website supports payment through PayPal.  It is a pass-thru gateway that does not require a PayPal account.  However, if you wish to pay with Visa, Mastercard, Discover, or American Express just give us a call, toll-free, at 888-818-5190 and we will be happy to process it with our credit card machine.

Sales tax:  All California orders will pay a sales tax.

Shipping: We process and ship to get your order to you within 5-7 working days (weekdays). For most of our orders, we will use USPS Priority Mail. For orders outside the United States, we will ship in the most cost and time efficient manner.  For international orders, it is challenging to charge the exact amount that shipping will cost.  We do our best and will refund any overpayment promptly.

Return Policy: At Fashion in Harmony we want you to be happy with your purchase.  If you would like to return an unused item, please call Toll Free 888-818-5190 or contact us at info@fashioninharmony.com for return authorization.

The address for returns and other correspondence: Fashion in Harmony, Post Office Box 31498, Walnut Creek, CA, 94598.

Pattern Return Policy: As is standard in the industry, all pattern sales are final and there are no returns.

Privacy policy: Processing your orders: We will not share ANY of your personal information with ANYONE. It is strictly for use in processing your orders at Fashion in Harmony and will never be sold, shared or distributed to any other party.

Mail List: We will not share ANY of your personal information with ANYONE. It is strictly for use for the Fashion in Harmony mail list to send out the latest information on our patterns and fabrics. Your information will never be sold, shared or distributed to any other party.


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